Privacy Policy

1. General provisions

1.1. The clinic "I D Medical Group" (hereinafter "the Clinic"), duly registered in accordance with the legislation of Ukraine (identification code 43705366, license of the Ministry of Health of Ukraine dated 19.06.2021 No. 1249), respects the confidential information of any person who uses the website (hereinafter – the “User”) www.idclinic.com.ua, its pages and interface elements, domains and subdomains (collectively, the “Site”). Pursuant to the provisions of the Law of Ukraine "On the Protection of Personal Data", the Clinic informs that it is the owner and administrator of the Users' personal data. From this document, you will learn exactly what information we collect and how we use it, how you can check the correctness of the collected information and, if necessary, give us instructions on its removal. Information is collected, processed and used in strict accordance with the requirements of the current legislation of Ukraine.

1.2. This privacy policy does not apply to websites linked to by hyperlinks on the Site.

1.3. The clinic only processes the User's data related to appointments with its specialists, as well as other information provided by the User for the needs of administration and improving the provision of medical services.

1.4. When registering on the website https://www.idclinic.com.ua, the User consents to the processing of his personal data by the Clinic. If the User decides to provide his personal data, he thereby consents to the transfer and storage of this data.

2. Collection, processing, storage and use of personal data

2.1. We collect information that relates to certain individuals only for the purposes of processing and use, and only if you have voluntarily provided the information or have expressly consented to its use. When you visit the Site, certain information is automatically recorded on the Clinic's servers for system administration, as well as for statistical or backup purposes. The recorded information may include the name of your Internet provider, in some cases your IP address, information about the software version of your browser, about the operating system of the device from which you visited our Site, the page you use to visit us, web addresses -sites that you visit at the same time as our Site and, if possible, your search parameters that led you to the Site. Depending on the circumstances, such information allows us to draw conclusions about which audience visits our Site. Only anonymous information can be used. If information is transferred by the Clinic to an external provider, all possible technical and organizational measures are taken to ensure the transfer of information in accordance with the requirements of the current legislation of Ukraine on the protection of personal data.

2.2. If you voluntarily provide us with personal information, we undertake not to use, process or transfer such information in a way that contradicts the requirements of the current legislation of Ukraine. The transfer of personal data to third parties that are not related to ensuring the operation of the Site is carried out only on the basis of a court decision or in another order provided by the current legislation of Ukraine.

2.3. Informing the User about any changes in the Privacy Policy occurs by updating the text of the Privacy Policy available on our Site. This allows you to receive up-to-date information at any time about what information we store and how we collect and store it.

3. Data Security

3.1. The Clinic undertakes to carefully store the User's personal data and take all precautionary measures to protect them from loss, misuse or alteration. Contractual partners of the Clinic, who have access to the User's data, which are necessary for them to provide services on behalf of the Clinic, under the terms of the agreements concluded with the Clinic, are obliged to comply with the terms of confidentiality of this information and have no right to use the provided information for any other purposes.< /p> 3.2. In some cases, it is necessary to transfer the User's requests to the Clinic's partner companies. In these cases, the User's personal information will also be considered confidential and will be used accordingly.

4. Personal data of minor children

4.1. The clinic does not wish to collect information about visitors under the age of 14. If the child's parents or other legal guardians discover that the child has provided certain information to the Clinic and agree that this information should be destroyed, they must contact us. In this case, we will immediately delete the relevant personal information.

5. Tracking using the Internet and terms of use of cookies

5.1. The Site collects and stores information for marketing and optimization purposes using modern SMM and SEO technologies. The site can install cookies and use them.

5.2. By using the Site, you consent to the Clinic's collection and use of cookies, as well as other information necessary exclusively for the purposes of marketing, optimization and/or provision of medical services and administration of the Site.

5.3. The use of cookies allows you to control the availability of the Site, analyze information, as well as understand how to develop the services provided.

5.4. The following types of cookies may be used on the Site:

5.4.1. Technical cookies files, which are necessary for the correct operation of the Site and auxiliary services. Such cookies make it possible to determine the hardware and software of the User's device, detect errors in the operation of the Site, test new functions to improve the Site's performance.

5.4.2. Cookies for authentication, necessary to remember users. Thanks to such files, the User does not need to re-enter authorized data when visiting the Site again.

5.4.3. Analytical cookie files that allow you to count the number of users of the Site, determine what actions the User performs on the Site (pages visited, time and number of pages viewed). Collection of analytical data is carried out through partners, including but not limited to Google Analytics.

5.4.4. Advertising cookie files that help analyze the sources from which the User accessed the Site, as well as personalize advertising messages.

5.5. The term of storage of cookies depends on the specific type, but in any case does not exceed the term necessary to achieve the goals of personal data processing.

5.6. To stop the processing of cookies, the User can change the settings of the browsers he uses on all devices (computer, mobile devices, etc.).

6. Your requests

6.1. Stored data will be deleted by the Clinic after the expiration of the storage period established by law/agreement, or until it coincides, in the event that the Clinic itself no longer needs to store certain information.

6.2. The user has the right to request the removal of information about him from the Clinic's database at any time, as well as to withdraw his consent to the use or processing of his personal data at any time. In such cases, as well as if the User has any other wishes related to his personal data, please send a letter to the Clinic's legal address (Kyiv region, Buchanskyi district, Kryukivshchyna village, 38 Peremogy Street).

7. Use of social network plugins and similar online resources

7.1. The technical equipment of the Site pages may include plugins of the social network facebook.com, which is managed from the headquarters of the company Meta Platforms, Inc., located in the USA, California, Palo Alto, California Avenue 94304, 1601 Street (hereinafter - " Facebook"), the social network Instagram, which also belongs to Meta Platforms, Inc., as well as the cross-platform messenger Telegram, video hosting YouTube and other online resources.

7.2. These plugins can be buttons "Like", "I like", etc. in social networks including, but not limited to, Facebook, Instagram. If you visit one of our web pages equipped with such a plug-in, your Internet browser will connect you directly to the servers of Facebook, Instagram or another web resource and the plug-in registered through your browser will be displayed on the screen. The plugin will transmit information about which of our web pages you have visited to the server of Facebook, Instagram, etc. If you have an account on Facebook or another social network and are logged in under your account, when you visit our website, Facebook, Instagram or another online resource may associate this information with your account.

7.3. In case of using any functions of the plugin (for example, when clicking the button "Like", "I like" or commenting), this information will also be synchronized with your account on Facebook, Instagram or other online resources.

7.4. More detailed information about the collection and use of data by the Facebook network, as well as about the rights and possibilities of personal data protection in this context, can be found in the section on personal data protection on the Facebook website, and for other online resources - on the corresponding sites.

7.5. In order to avoid the connection of the Facebook, Instagram, etc. networks with the Site and the subsequent connection of this information with your account, you need to log out of your account in such a social network before visiting the Site, as well as clear the relevant cookie files.

8. Use of modules built into social networks, messengers, video hosting

8.1. The Site provides the possibility of embedding modules for social networks and similar web resources, including but not limited to Facebook (including the Facebook Pixel plugin).

8.2. The built-in module informs the provider which page of our Site you visited. If, while viewing our Site, you are logged in to Facebook, Instagram, video hosting YouTube, etc. under your account, the provider of this web resource can select information according to your interests, that is, the information you view under your account.

8.3. In the case of using any function of the built-in module (for example, the "Like" button or posting a comment), this information will also be transmitted by the browser directly to the provider for storage.

8.4. The use of built-in modules is necessary for the purposes of marketing and optimization of the Site and does not involve the collection, processing, use or storage of personal data longer than is necessary for the implementation of the specified purpose.

9. By using the Site, each User gives consent to the Clinic for the processing of his personal data in the scope and under the conditions specified in clause 1.2-8.4 of this document.